dozinebox

Please note that we generally do not accept returns for orders that require international shipping.

International shipping involves complex transportation processes and customs procedures, which can complicate the return and refund process. Additionally, there may be customs clearance procedures, fees, taxes, and duties associated with international shipments.

Due to these factors, it becomes challenging for us to provide return services for the purpose of refunds or exchanges. We appreciate your understanding in this matter.

However, we assure you that we take great care in ensuring the quality of our products. If there are any issues with the product or if you have received an incorrect item, please contact us separately. We would appreciate it if you could provide detailed information and photos of the product in such cases.

We apologize for any inconvenience caused, but please understand that returns for orders requiring international shipping are generally not accepted. Thank you for your understanding.

We will select and ship the most suitable means of transportation to the customer's country where the order was placed.